TERMS OF PURCHASE AND PARTICIPATION
THIS DOCUMENT CONTAINS VERY IMPORTANT INFORMATION REGARDING YOUR RIGHTS AND OBLIGATIONS, AS WELL AS CONDITIONS, LIMITATIONS, AND EXCLUSIONS THAT MIGHT APPLY TO YOU. PLEASE READ IT CAREFULLY.
BY PLACING AN ORDER FOR PRODUCTS OR SERVICES FROM THIS WEBSITE, YOU AFFIRM THAT YOU ARE OF LEGAL AGE TO ENTER INTO THIS AGREEMENT, AND YOU ACCEPT AND ARE BOUND BY THESE TERMS AND CONDITIONS. \
By completing your purchase, you agree to the following Terms of Purchase and Participation (“Agreement”) with LaunchPoint Talent LLC (“Company,” “we,” or “us”) for access to our digital courses and related services (collectively, the “Program”). The Company and you may be referred to collectively as “Parties” in this Agreement.
Program Details
The Company agrees to provide the Program as outlined on the web page where you purchase, which may include digital or downloadable resources, an online course, individual or group coaching, and other trainings operated by the Company, whether on a website hosted by Company or a third-party website such as an online course platform.
Please click here for a detailed description of what is included in Foundations.
Please click here for a detailed description of what is included in Momentum.
Please click here for a detailed description of what is included in Pinnacle.
As a condition of participating in the Program, you agree to be bound by and to abide by all policies and procedures set out in this Agreement, including those incorporated by reference.
Purchaser Criteria
This Program is intended and only suitable for individuals age eighteen (18) and above. Company hereby disclaims all liability for use by individuals under the age of eighteen (18).
This Program is intended to be utilized by students and early-career professionals who will implement the skills and strategies taught throughout the Program to navigate career paths, job search processes, personal branding, and networking.
Company Terms
The Company’s Terms of Use and Privacy Policy are hereby incorporated by reference into this Agreement. Except as modified by this Agreement, each of those agreements and policies shall apply fully to your participation in the Program.
Payment
Payment in full is required at the time of purchase. We do not offer payment plans or deferred billing.
All payments must be made via credit or debit card through our third-party payment processor. By submitting your payment information, you authorize the Company to charge the full purchase amount to your designated payment method. You also agree that the Company is authorized to share any payment information and instructions required to complete the payment transactions with its third-party payment service providers (e.g., credit card transaction processing, merchant settlement, and related services).
You agree to provide current, complete, and accurate payment and billing information. If your payment is declined or otherwise unsuccessful, your access to the Program will not be granted.
Refund Policy
This purchase is final and non-refundable. We encourage you to contact us with any questions before purchasing. By completing your purchase, you acknowledge and agree that no cancellations or refunds will be accepted under any circumstances, including but not limited to dissatisfaction with the content, lack of time to complete the Program, or change of personal circumstances. Unless otherwise provided by law, you acknowledge that we do not offer refunds for any portion of your payment for the Program and no refunds will be provided to you. You understand that the value of your purchase is in the immediate delivery of proprietary materials, digital content, and/or coaching services, which cannot be reversed, returned, or undone once accessed. Please review all product details and terms carefully before purchasing.
Since this Refund Policy is clear and explicit and you are agreement to these terms prior to completing your purchase of the Program, we do not tolerate or accept any type of chargeback threat or actual chargeback from your credit card company or payment processor. If a chargeback is placed on a purchase or we receive a chargeback threat during or after your purchase, we reserve the right to report the incident to all three credit reporting agencies or to any other entity for inclusion in any chargeback database or for listing as a delinquent account, which could have a negative impact on your credit report score. The information reported will include your name, email address, order date, order amount, and billing address. Chargeback abusers wishing to be removed from the database shall make the payment for the amount of the chargeback.
The Company reserves the right, in its sole discretion, to terminate your access to the Program at any time if you violate the terms of this Agreement. In such cases, no refund will be issued.
If you have any questions about the program, content, or your readiness to commit, you are encouraged to contact us before completing your purchase with any questions by email at connect@launchpointtalent.com. By using and/or purchasing our Program, you understand and agree that all sales are final and no refunds will be provided.
Access and Scheduling
Upon purchase, you will receive immediate access to the entire Program, including all video content and downloadable resources. Your access to any of our Programs will expire twelve (12) months from the date of purchase (“Access Period”), regardless of whether you have finished watching all videos or completed all coaching sessions within the Program you have purchased. You may download and keep any “written” materials and worksheets that are available for download within the Program. Videos are not available to download but can be re-watched as often as you like during the Access Period.
All coaching sessions included in the Program you have purchased, whether individual or group, must be scheduled by you using the online booking system. Sessions are subject to availability and should be booked in advance to ensure completion within the Access Period. A minimum of twenty-four (24) hours’ notice is required for cancellation or rescheduling. Missed sessions or cancellations with less than twenty-four (24) hours’ notice may be forfeited or subject to an additional rescheduling fee.
It is your responsibility to book your sessions within the Access Period. Any unused sessions at the end of the period will be forfeited and are not eligible for refund, credit, or transfer.
Intellectual Property
All content provided to you as part of the Program, such as course materials, videos, workbooks, text, graphics, logos, images, as well as the compilation thereof, and any software used in the Program (collectively “Content”), is the property of the Company or its suppliers and protected by copyright, trademark, and other laws that protect intellectual property and proprietary rights.
The Company name, the Company logo, the Company slogan, and all related names, logos, product and service names, designs, and slogans are trademarks of the Company or its affiliates or licensors. You must not use such marks without the prior written permission of the Company. All other names, logos, product and service names, designs and slogans in the Program are the trademarks of their respective owners.
You are only receiving a limited, non-transferable, non-exclusive, revocable license for non-commercial only in order to access any content or materials in the Program that you have purchased. You acknowledge that if you exceed the scope of this license, as determined by a legal authority such as a court of law or the Trademark Trial and Appeals Board, you have committed infringement in a manner that materially harms us, and we have the right to seek damages and/or an injunction to remedy the situation until we are made whole. You may not republish, reproduce, duplicate, copy, sell, display, disclose, distribute to friends, family, or any other third party, or otherwise use any material from the Program for commercial purposes or in any way that earns you or any third party money. This means you may access to the Program and view, download, print, email and use one copy of individual pages of the materials for your own personal purposes.
The Program and related content and materials are not for resale. Your participation in the Program does not entitle you to make any unauthorized use of any protected materials, and in particular you will not delete or alter any proprietary rights or attribution notices in any Program materials. You will use the Program materials solely for your individual use, and will make no other use of the Program materials without the express written permission of the Company and the copyright owner. You agree that you do not acquire any ownership rights in any Program materials. We do not grant you any licenses, express or implied, to the intellectual property of the Company or our licensors except as expressly authorized herein.
You hereby agree that any infringement of the Company’s intellectual property shall result in an immediate termination of the license granted hereunder. To be clear, if you violate the Company’s intellectual property rights, your access to the Program will be terminated immediately, and you shall not be entitled to a refund of any portion of the fees.
You agree that any violation or threatened violation of the intellectual property rights terms in this Agreement would cause irreparable injury to the Company that may not be adequately compensated by damages, entitling the Company to obtain injunctive relief, without bond, in addition to all legal remedies.
Code of Conduct
We strive to create a respectful and supportive environment for all participants. By enrolling in the Program, you agree to conduct yourself in a respectful, professional, and lawful manner in all interactions related to the Program, including but not limited to group coaching sessions, individual coaching sessions, and any online community spaces operated by the Company. At a minimum, you agree to:
Be on time for all scheduled group or individual sessions.
Be prepared for all group or individual sessions by completing any pre-session materials or exercises.
Actively participate in sessions, discussions, and activities to the best of your ability.
Be respectful and considerate of the coach(es), other speakers, and other participants.
Any communication by you during a group coaching session, individual coaching session, or any other online community spaces operated by the Company, that is abusive, vulgar, threatening, harassing, knowingly false, defamatory or obscene or otherwise in violation of any law or the rights of others will not be tolerated and may result in a termination of this Agreement without refund.
Confidentiality
By participating in the Program, you agree to respect and maintain the confidentiality of all information shared by other participants in any private or group setting, including coaching calls, group discussions, online forums, and private communities. You agree not to disclose, duplicate, or share any such information outside the Program without the express written consent of the individual(s) involved.
You also agree to keep confidential all proprietary information of the Company, including but not limited to Program materials, methodologies, tools, business strategies, and processes. These materials are the intellectual property of the Company and are provided solely for your personal use within the scope of the program.
The Company is equally committed to your privacy. Any personal information you share directly with us during coaching sessions will be treated as confidential and will not be disclosed to third parties without your consent, unless required by law.
Any content, comments, or information you voluntarily share in public or group spaces, including but not limited to group coaching sessions, may be visible to others and may not be considered confidential. You are solely responsible for the information you choose to disclose in these settings.
The Program does not include community forums, comment sections, or social media groups. All interaction takes place during live coaching sessions. While the Company may, at its discretion, offer temporary shared spaces (such as live chat during sessions), it does not monitor or moderate participant contributions in real time and is not responsible for the content shared by participants during these sessions.
The Company does its best to create a safe and welcoming space for all participants, however, the Company cannot guarantee that all participants will follow these guidelines. The Company makes no representations regarding the accuracy, reliability, or appropriateness of any comments or statements made by participants during live sessions. Any opinions or advice expressed by participants are their own and do not reflect the views of the Company. The Company shall not be liable for any loss, damage, or misunderstanding resulting from information shared by participants during live sessions.
By posting or submitting any questions, comments, posts, photos, images, videos or other contributions during group coaching sessions related to the Program (collectively “Contributions”), you are representing to us that you are the owner of all such Contributions and you are at least eighteen (18) years old. You are also granting us, and anyone authorized by us, an unlimited, royalty-free, perpetual, irrevocable, non-exclusive, unrestricted, worldwide license to use, copy, modify, transmit, sell, create derivative works from, distribute, and/or publicly perform or display your Contributions, in whole or in part, in any manner or medium, now known or developed in the future, for any purpose, and granting us the right to make it part of our current or future program or other content. This right includes granting us proprietary rights or intellectual property rights under any relevant jurisdiction without any further permission from you or compensation by us to you. You acknowledge that we have the right but not the obligation to use any Contributions from you and that we may elect to cease the use of any such Contributions in the Program at any time for any reason.
Model Release
By participating in the Program, you irrevocably give Company your permission, and grant to Company the right to record, photograph, or capture audio and video during live sessions, webinars, teleconferences, or other communications. These recordings may include your image, voice, name, or other identifying features. In the Company’s sole discretion, we reserve the right to use these photographs, videos, and or/audio recordings submitted by you to the Company or created by the Company in connection with your participation in any Program, without compensation to you at any time, now or at any time in the future.
You also grant us, and anyone authorized by us, the right to use your likeness and identify you by name, email address, or screen name as the author and individual depicted in any comments, posts, photos, images, videos or other contributions created by you or the Company that reference the Company or the Program, and to identify you as a member of the Program by name, email address, or screen name, for any purposes, including commercial purposes and advertising.
User Name and Password
To access certain features of the Program, including the course materials, you may need a username and password. You agree to keep your username and password confidential. During the registration process for any service or product, you agree to provide true, accurate, current and complete information about yourself. If the Company has reasonable grounds to suspect that you have provided false information, shared your username and password with anyone else, or forwarded any non-public material from the Program to any other person, the Company has the right to suspend or terminate your account and refuse any and all current or future use of the Program or any of its content, in whole or part, without refund. Any personally identifiable information you provide as part of the registration process is governed by the terms of the Company’s Privacy Policy.
Non-Disparagement of the Company
If you are found to be slandering, libeling, or otherwise disparaging the Company, the Program, or related materials, in our sole discretion, you will be immediately removed from the Program and any related communications. We reserve the right to file a civil claim of action against you for any such damaging actions you take that materially harm the Company.
No Partnership or Joint Venture
Nothing in this Agreement shall be construed to create a partnership, joint venture, employment, or agency relationship. The Company is agreeing only to provide you with access to the Program, which provides education and information. The information contained in the Program, including any interactions with the instructors and coaches, is not intended as, and shall not be understood or construed as, professional advice.
Coaching Services Disclaimer
The coaching services and course materials provided by Company are designed for career development and personal growth purposes only. This program does not constitute medical, psychological, legal, financial, or other professional advice. Participation in this program does not create a professional-client, therapist-patient, attorney-client, or any other legally binding relationship beyond that of coach and participant.
While the Company offers guidance, strategies, and support through the Program, we make no guarantees regarding your ability to secure employment, increase your income, get promoted, or achieve specific results based on the strategies or advice provided. Company is not obligated to provide job placement services, submit applications on your behalf, make referrals, or introduce you to employers, recruiters, or other professional contacts.
The Company is not responsible for any decisions or actions you take based on the coaching or course materials, and you agree to use your own judgment and seek independent professional advice where appropriate.
The coaching relationship and access to program materials will end upon completion of the program or expiration of your Access Period. No ongoing relationship or obligation between you and the Company exists after the program concludes unless otherwise agreed in writing.
Indemnification
You agree to defend, indemnify, and hold harmless the Company, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns; and Stephanie Turner and Natalie Schoonover; from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) relating to or arising out of your use of or inability to use the Program and related services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations.
Limitation of Liability
TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL THE COMPANY, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, arising out of or in any way connected with the use or performance of the Program, with the delay or inability to use the Program or related service, the provision of or failure to provide services, or for any information, software, products, services, and related graphics obtained through the Program, or otherwise arising out of the use of the Program, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE. THE FOREGOING DOES NOT AFFECT ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW. In the event that this provision is held unenforceable for any reason, you agree to limit any damages claimed to the total paid to the Company for the Program.
Warranties Disclaimer
WE MAKE NO WARRANTIES AS TO THE PROGRAM OR ITS CONTENTS. YOU AGREE THAT THE WEBSITE AND ITS CONTENTS ARE PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE PROGRAMS, PRODUCTS, SERVICES, OR PROGRAM MATERIALS WILL BE FUNCTIONAL, UNINTERRUPTED, CORRECT, COMPLETE, APPROPRIATE, OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT ANY PART OF THE PROGRAM, OR CONTENT ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE DO NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OF OUR PROGRAM OR ITS CONTENTS, OR ON THIRD-PARTY WEBSITES IN TERMS OF THEIR CORRECTNESS, ACCURACY, TIMELINESS, RELIABILITY, OR OTHERWISE.
Force Majeure
The Company shall not be liable or responsible to you, or be deemed to have defaulted under or breached this Agreement, for any failure or delay in fulfilling or performing any term of this Agreement, when and to the extent such failure or delay is caused by or results from acts beyond the Company’s control, including, without limitation the following force majeure events (collectively, “Force Majeure Event”): (a) acts of God; (b) flood, fire, earthquake, or explosion; (c) war, invasion, hostilities (whether war is declared or not), terrorist threats or acts, riot or other civil unrest; (d) government order, law, or actions; (e) embargoes or blockades in effect on or after the date of this Agreement; (f) national or regional emergency; (g) strikes, labor stoppages or slowdowns, or other industrial disturbances; (h) telecommunication breakdowns, power outages or shortages, lack of warehouse or storage space, inadequate transportation services, or inability or delay in obtaining supplies of adequate or suitable materials; and (i) other events beyond the control of the Company. Upon occurrence of any Force Majeure Event, the Company shall give notice to you of its inability to perform or of delay in completing the Program and shall propose revisions to the schedule for completion of the Program or other accommodations, or may terminate this Agreement.
Accuracy and Other Changes to the Program
The information, software, products, and service included or available through the Program may include inaccuracies or typographical errors. Changes are periodically added to the information in the Program. The Company and/or its suppliers may make improvements and/or changes in the Program at any time.
Links to Third Party Websites and Services
The Program may contain content provided by third parties, including materials provided by other users, bloggers, and third-party licensors, syndicators, aggregators, and/or reporting services. All statements and/or opinions expressed in these materials, and all articles and responses to questions and other content, other than the content provided by the Company, are solely the opinions and the responsibility of the person or entity providing those materials. These materials do not necessarily reflect the opinion of the Company. The Company is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by the Company of the Website or any association with its operators. We are not responsible, or liable to you or any third party, for the content or accuracy of any materials provided by any third parties. If you decide to access any of the third-party websites linked to this Website, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.
Technology and Security Disclaimer
We make reasonable efforts to provide you with modern, reliable technology, software, and platforms from which to access our Program and related materials. However, in the event of a technological failure, you accept and acknowledge our lack of responsibility for said failure, and while we will make reasonable efforts to support you, some technological issues are far outside our control and will require you to access support from a third-party provider.
The Company is committed to protecting your personal information and takes reasonable measures to safeguard data collected during the course of your participation. However, you acknowledge that transmitting information over the internet is never completely secure, and the Company cannot guarantee the absolute security of any data transmitted electronically. You agree to provide information at your own risk.
Waiver and Severability
No waiver by the Company of any term or condition set out in these Terms of Purchase and Participation shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of the Company to assert a right or provision under these Terms of Purchase and Participation shall not constitute a waiver of such right or provision.
If any provision of these Terms of Purchase and Participation is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms of Use will continue in full force and effect.
Assignment
You may not assign this Agreement without the Company’s prior express written consent.
Modification
The Company may modify terms of this Agreement at any time. All modifications shall be posted on the Company’s website and purchasers shall be notified.
Termination
The Company reserves the right, in its sole discretion, to terminate your access to the Program and the related services or any portion thereof at any time, without notice, if you become disruptive to the Company or other Program participants, if you fail to follow the Program guidelines, or if you otherwise violate this Agreement. You shall not be entitled to a refund of any portion of the fees in the event of termination.
In the event you decide to cancel your participation in the Program, you will not be issued a refund for any remaining days or months of your Access Period of the Program after your cancellation.
In the event of cancellation or termination, you are no longer authorized to access the Program and related materials, or participate in any coaching sessions. The restrictions imposed on you in this Agreement with respect to the Program and the related content will still apply now and in the future, even after termination by you or the Company.
Governing Law and Jurisdiction
All matters relating to the Agreement, and any dispute or claim arising therefrom or related thereto, shall be governed by and construed in accordance with the internal laws of the Commonwealth of Massachusetts without giving effect to any choice or conflict of law provision or rule (whether of the Commonwealth of Massachusetts or any other jurisdiction).
Any legal suit, action, or proceeding arising out of, or related to, these Terms of Purchase and Participation shall be instituted exclusively in the federal courts of the United States or the courts of the Commonwealth of Massachusetts. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.
The prevailing party in any dispute between the parties arising out of or related to this Agreement, whether resolved by negotiation, mediation, arbitration or litigation, shall be entitled to recover its attorneys’ fees and costs from the other party.
Dispute Resolution
You and Company agree that any disputes arising from or relating to these Terms of Purchase and Participation will be resolved through binding arbitration, except where prohibited by applicable law. The arbitration shall be conducted in accordance with the rules of the American Arbitration Association (AAA), and held in Middlesex County, Massachusetts. Each party shall bear its own legal fees, except as otherwise provided by law.
By agreeing to these Terms of Purchase and Participation, you waive your right to a jury trial and to participate in class actions, to the fullest extent permitted by law.
Your Comments and Concerns
If you do not understand or agree with any of these conditions, please do not purchase the Program. If you require further clarification or have questions prior to purchase, please contact the Company at connect@launchpointtalent.com.